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[Notice of temporary closure due to typhoon]
Thank you for always using Love Surf. We will be temporarily closed today, Saturday, October 12th, due to the effects of Typhoon Hagibis. *To customers who have placed orders through the online store Products will be shipped sequentially from Sunday, October 13th. We apologize for any inconvenience this may cause and appreciate your understanding.
Learn moreGet 5% back with cashless payments! Now is your chance! Don't miss this opportunity!
Love Surf is a participating store in the Ministry of Economy, Trade and Industry's "5% rebate for customers who pay cashlessly!" program, which began in October 2019. For customers who pay cashlessly, At a later date (1 to 3 months later), 5% of the total purchase amount will be refunded, although the refund method will vary depending on the payment company. The maximum rebate amount varies depending on the payment company. (Example: Credit card: 15,000 yen/month per card) The period is nine months from October 1, 2019 to June 30, 2020. *1 Payment methods eligible for the rebate include credit cards, electronic money, and code payments (QR codes and barcodes). Cashless payment is available in stores and on the web store. Cashless payment available ●Store Credit cards: VISA, MASTER, JCB, AMEX, Diners, DISCOVER QR payment: "PAY PAY" ●Web store Credit cards: VISA, MasterCard, JCB, AMEX, Diners Amazon pay Example: When paying with a credit card for a new surfboard for 100,000 yen (excluding tax) 5% government return: 5% of 110,000 yen (including tax) - 5,500 yen = 104,500 yen (including tax) In the above case, If you shop at Love Surf, which is eligible for the 5% rebate, you will save 3.5% compared to the price before the tax increase (108,000 yen including tax). Additionally, if you register as a member of Love Surf, you will receive points. New surfboard Points awarded 5% 5000 points awarded *2 If you use Love Surf, even after the tax increase, until June 2020, 5% government rebate + Love Surf point rebate + rebate from the payment company *3 This is a very good deal period. Please enjoy shopping at Love Surf using cashless payment. ↓This mark indicates stores that offer a 5% rebate. This mark can also be found at Love Surf stores! *1 For details, please visit the Ministry of Economy, Trade and Industry website . *2 Love Surf's point redemption rate varies depending on the product. New surfboard 5% Products other than new surfboards: 3% *Please note: Points are not awarded for outlet/sale items/used boards/repairs. ◎ Love Surf points will be awarded approximately 20 days after the product is shipped. *3 The cashback rate varies depending on the payment company.
Learn moreYou can now shop with your Amazon account!
Thank you for always using Love Surf. We are pleased to announce that you can now pay with your Amazon account on the Love Surf web store! *What is Amazon Login & Payment? Whether you are shopping on a PC or smartphone, you can use your Amazon account to shop at Love Surf without having to enter any customer information. You can use the address and credit card information registered with Amazon. ◆Sign in using your Amazon account The Amazon login screen will be displayed on the cart payment screen, so please sign in with your Amazon.co.jp registered account information. ◆ Sign-in confirmation This is the screen where you agree to provide information to Amazon by logging in to Amazon. Clicking OK will take you to the checkout screen. This screen will not appear the second time you sign in to Amazon. ◆Login If you are already registered as a member, the member login screen will be displayed. Please enter your registered email address and password and click Login. Once you have successfully logged in, you will be taken to the order processing screen. ◆ Order procedure Select your shipping address from your address book, select the credit card you would like to use for your order from the payment method, and confirm that your information is correct. Please select your preferred shipping method. Once you have confirmed the payment amount, click "Confirm Order" to complete your order. Buying from the Love Surf Web Store with Amazon Pay is a great deal, as you'll earn 3-5% points compared to buying on Amazon! (Some SALE/USED items are not eligible for points) *Points will not be awarded for purchases made through the Amazon Store. If you have any questions, please feel free to contact us!!
Learn moreWe're looking for user feedback for LOST & PLACEBO! We'll give you some great perks! We look forward to receiving your applications!
We're looking for your feedback on your LOST & PLACEBO surfboard! Right now, if you provide detailed information and are hired, you will receive this special "Sticker & FU WAX" set! ==Gift photo== On the user voice page: In this way, we will be publishing the photos with a comment from Pro Nishii! ==Sample Photo== When posting, be sure to include a photo of the surfboard you're actually using! ★To submit your user voice, click >>here! We look forward to receiving many submissions from you all! *User comments may be featured on our blog or social media. *The bonus items will be shipped sequentially. If you are able to visit the store, please let us know when you post. We will hand over the bonus items to you at the store. *It may take some time to hire you. *Please note that your application may not be accepted depending on the content.
Learn more[Must read] Request to reset password due to website renewal
The Love Surf website has been renewed. Due to the renewal, members' "My Account" login passwords have been reset. We apologize for the inconvenience, but please reset your password. *If you do not receive a confirmation email, the address you entered may be incorrect. Please contact us here . Also, depending on your spam settings, you may not receive the email. If you do not receive the email, please set your spam filter to allow emails from the domains "order@m.luvsurf.co.jp" and "order@luvsurf.co.jp". *For customers using Gmail If you have an email address other than Gmail that you can use, We also recommend that you try using a different email address. <How to reset from the top page> ①Click on "My Account". ②Click here if you have forgotten your password. ③ Enter your currently registered email address and click "Reset Password." ④You will receive a password reset email at your registered email address. Click "Reset Password" in the email, enter your new password, and save it. The screen will change to "Password reset successfully" and the process will be complete. *Please note that your "registration information" and "points" will be carried over to the new site, but your previous "order history data" will not be carried over.
Learn moreJust before the tax increase! ★Online store only★ Receive 10% bonus points when you purchase a new surfboard!
Everyone! Now is your chance before the tax increase! ★Only available on our online store★ The campaign just before the tax increase has started! For those purchasing a "new surfboard"! The usual 5% store points are Only now, before the tax increase! We'll give you double the points! 10% bonus points ! The period is until Monday, September 23rd! *New sale boards are not eligible for the campaign. For example, if you purchase the LOST "RNF-RETRO" C4, A whopping 17,064 points awarded! If you purchase the PLACEBO "ZEKE" FLEXLITE-LIMITED, A whopping 16,092 points awarded! ***Note**** It may take some time for points to be awarded. Once the points have been awarded, you will be notified by email. ＊＊＊＊＊＊＊＊＊ These points can be used for shopping at the online store. You can also use your points to get great deals on traction pads, fins, and other items needed to match your board! If you're looking to buy a surfboard, now is your chance to get a great deal before the tax increase! Please take this opportunity to consider it! *Points will be reflected in purchases made afterregistering as a member at the store. Don't forget to register as a member ! ★LOST surfboards can be found here! ★PLACEBO surfboards are available >>here!
Learn more★We are distributing a '10% off' coupon that can be used before the tax increase★Available until September 30th!
Thank you for always using Love Surf! Today, we will be introducing Love Surf's "LINE Friends Only" item. We would like to inform you that we have prepared a 10% off coupon that can be used before the tax increase! The "10% off" coupon will be distributed via LINE tomorrow, Tuesday, September 10th at 12:00! ★Applicable when visiting a physical store★ If you purchase a "New LOST&PLACEBO Surfboard" at our physical store, you can get 10% off by presenting a coupon! What a surprise! All products purchased with a surfboard are also 10% off! You can use it as many times as you like during the period! The offer is valid until Monday, September 30th, before the tax increase! *Please show the staff at the register the "10% off" coupon screen. "Target products" Get 10% off all items purchased with new stock LOST & PLACEBO surfboards! *Coupons cannot be used. Custom orders (surfboards, wetsuits) SOLOSHOT3 main unit and accessories Mail order/online store shopping To get this 10% off coupon, you will need the coupon that will be distributed via LINE at 12:00 tomorrow, Tuesday, September 10th. If you live far away and are unable to visit our store, or if you are busy with work or personal matters, please come to our physical store during this period and take advantage of the 10% off coupon. If you haven't registered yet, you can register here! You can register by "Search for ID" under "Add Friends" on LINE. Or you can use the QR code in the link below! -------- Registration method 1: Add using QR code Select "QR Code" from the "Add Friends" menu. Scan this QR code to add friends. Registration method 2: Search and add You can add friends by selecting "ID Search" from the "Add Friends" menu and searching for "@luvsurf." -------- The "10% off" coupon is only available to LINE friends. The validity period is until September 30th (Monday) before the tax increase! Don't miss this opportunity to get a great deal on a brand new surfboard using our 10% off coupon!
Learn more"LINE Friends Only" Gift Coupon! Get 10% off almost all products, any number of times during the period ★ Until 8/18!
Thank you for always using Love Surf! Today, we would like to inform you that we have prepared a special gift coupon that can only be obtained by Love Surf's LINE friends! The gift coupons will be distributed tomorrow, August 10th (Saturday) at 12:00! To get this gift, you will need a coupon that will be distributed on LINE tomorrow, Saturday, August 10th at 12:00 noon. ★Only applicable to in-store visits★ Surfboards, clothing, merchandise, and almost everything else are 10% off! You can use this coupon as many times as you like during the period! Until the last day of the Obon holiday, Sunday, August 18th! *Get 10% off by showing the coupon to the staff at the register! *Applicable products All surf goods and clothing New surfboard Used surfboards SALE surfboards *Coupons cannot be used. Summer Festival Campaign Custom orders (surfboards, wetsuits) Special order items SOLO SHOT3 body and accessories Mail order/online store shopping The Love Surf physical store will be open during the Obon period! If you live far away and are unable to visit our store, or if you are busy with work or personal matters, please come to our physical store during this period and take advantage of the 10% off coupon. The roads in Tokyo are empty during the Obon period! If you haven't registered yet, you can register here! You can register by "Search for ID" under "Add Friends" on LINE. Or you can use the QR code in the link below! -------- Registration method 1: Add using QR code Select "QR Code" from the "Add Friends" menu. Scan this QR code to add friends. Registration method 2: Search and add You can add friends by selecting "ID Search" from the "Add Friends" menu and searching for "@luvsurf." -------- This is a gift coupon available exclusively to LINE friends. You can use the coupon any number of times during the period to get 10% off your purchases! The offer is valid until Sunday, August 18th. Take advantage of this opportunity to make great purchases using our coupons!
Learn moreThis is information regarding our store hours and shipping operations during the Obon period.
Thank you for always using the Love Surf Web Store! We would like to inform you about our store opening hours and online store shipping operations during the Obon holiday period. Love Surf physical stores will be open during the Obon period! *Normal business operations will resume from Monday, August 19th. *Please note that we cannot confirm transfers on weekends and holidays. *Due to expected high volume during the Obon period, orders may be shipped the next day. In addition, the arrival of the product may be delayed due to transportation issues, etc. We appreciate your understanding in advance. We are working to process your orders as quickly as possible to meet your needs, so if you are in a hurry or wish to pay by bank transfer, we recommend that you place your order as soon as possible. ━━━━━━━━━━━━━━━━ [Luvsurf Business Hours] Weekdays 12:00 PM - 9:00 PM Sundays/Holidays 2:00 PM - 8:00 PM Open all year round ━━━━━━━━━━━━━━━━ We look forward to your visit and orders!
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